Ian Adams

User Experience Designer

Chicago, Illinois

Education

Bloc Designer Track
Immersive, mentor-led apprenticeship in UX/UI Design
www.Bloc.io, 2017 - 2018

Bachelor of Arts in Music
University of Minnesota, Minneapolis, 2012

Undergraduate Study in Guitar Performance
University of North Carolina School of the Arts
Winston-Salem, North Carolina, 2007 - 2009

Skills

Tools

Work Experience

UX/UI Designer
VeoRide - Chicago, Illinois
August 2018 - July 2019

Revamped dockless micro-mobility share company's mobile app while applying the user-centered design process to continuously, incrementally improve the product experience for all involved - read more about this experience here

Full-Service Shopper and Delivery Driver
Instacart - Chicago, Illinois
February 2017 - August 2018

Worked independently with sophisticated mobile technology to resolve problems swiftly and provide high levels of customer service

Regional Tanker Driver (CDL)
Schneider Bulk Carriers - Gary, Indiana
October 2015 - January 2017

Interacted safely and professionally with tractor-trailer and tanker equipment, delivering chemicals in industrial settings and using in-truck satellite technology to effectively communicate daily with dispatch

Customer Service Representative
Trust Risk Management Services - Chicago, Illinois
July 2013 - July 2015

Provided assuring experiences to insureds via daily workflow of phone calls and document processing using proprietary enterprise software

Combine Crew Member
Odegard Harvesting - Whitetail, Montana
May 2012 - June 2013

Operated highly complex, partially autonomous machinery harvesting 20+ tons of grain per hour on substantial acreages throughout the Grain Belt

Other Interests

Click to view Resume as a PDF in a new tab

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