Ian Adams

User Experience Designer

Chicago, Illinois

Education

Bloc Designer Track
Immersive, mentor-led apprenticeship in UX / UI Design
www.Bloc.io, 2017 - 2018

Bachelor of Arts in Music
University of Minnesota, Minneapolis, 2012

Undergraduate Study in Guitar Performance
University of North Carolina School of the Arts
Winston-Salem, North Carolina, 2007 - 2009

Skills

Tools

Work Experience

UI/UX Designer
VeoRide - Chicago, Illinois
2018 - present

Revamping dockless micro-mobility share company's mobile app and applying the user-centered design process to continuously, incrementally improve the experience for all involved

Full Service Shopper and Delivery Driver
Instacart - Chicago, Illinois
2017 - 2018

Worked independently with sophisticated mobile technology to resolve problems swiftly and provide high levels of customer service

Regional Tanker Driver (CDL)
Schneider Bulk Carriers - Gary, Indiana
2015 - 2017

Interacted safely and professionally with tractor-trailer and tanker equipment, delivering chemicals in industrial settings and using in-truck satellite technology to effectively communicate daily with dispatch

Customer Service Representative
Trust Risk Management Services - Chicago, Illinois
2013 - 2015

Provided assuring experiences to insureds via daily workflow of phone calls and document processing using proprietary enterprise software

Combine Crew Member
Odegard Harvesting - Whitetail, Montana
2012 - 2013

Operated highly complex, partially autonomous machinery harvesting 20+ tons of grain per hour on substantial acreages throughout the Grain Belt

Other Interests

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